Privacy Policy

 

This policy sets forth the type of information Lux Pure Wellness LLC collects from you via this website: www.LuxPureWellness.com (the Website), the way we use such information, and the procedures we use to keep such information confidential. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

Lux Pure Wellness LLC takes every reasonable precaution to protect our users’ personal information. When users submit sensitive information via the Lux Pure Wellness LLC website, their information both online and off-line.

Your Consent

By using the Website, you consent to the collection and use of certain information in the manner we describe and agree to be bound by the terms of use as set forth herein. By logging into you cart, you consent to periodic email notifications regarding the status of your check-out process. You can opt out of these any time after your initial notice.

Notification of Changes.

Lux Pure Wellness LLC may change our policies at any time. We will post those changes on this Website. Information collected before changes are made will be secured according to the Policy in place at the time such information was collected notwithstanding future Policy changes. The practices and policies in this Policy replace all previous notices or statements with respect to the same subject matter. If we make any material changes, we will notify you by email (at the email address you specified in your account) or by other means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Opt-out or Termination of User Accounts

If users have opted out of all communication with the Website, or deleted/inactivated their account, Lux Pure Wellness LLC will not contact such users again nor will their personal information ever be used by us.

 

Security

We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose. The Website has reasonable technical and organizational security measures in place to protect the loss, misuse, or alteration of information under our control. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes.

When our registration/order form asks users to enter sensitive information, such as credit card number, that information is encrypted and is protected with the industry standard software, 256-bit SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just browsing.

While we use 256-bit SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment.

The Information We Collect

We request information from the user on our secure order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. We may store this information securely on our server. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If we have trouble processing an order, the information is used to contact the user. This information is only shared with other companies who work on behalf of Lux Pure Wellness LLC to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. We may also use this information to inform you of additional goods and services about which you might be interested or to customize your experience and use of the Website.

We may ask you for personally-identifying information in connection with a promotion or survey. Any email you receive from us, or third parties authorized by you to send email, will contain additional opt-out or unsubscribe options in the email with instructions on how to unsubscribe from receiving future emails.

We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, we authorize how that data may and may not be used.

Children Under 18

We do not knowingly collect or use personal information from children under 18. We have no way of distinguishing the age of individuals who address our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. If we learn that we have received personal information from an individual under the age of 18, we will delete the information.

Log Files

Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to other personally identifiable information.

Cookies and Other Tracking Technologies

Technologies such as: cookies or similar technologies are used by Lux Pure Wellness LLC and our partners [e.g. lifestyle-publishing websites, etc.], affiliates, or analytics or service providers [e.g. online customer support provider, etc.]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. 

 

MANDATORY COOKIES

Minimum required for the site to function correctly and securely.

This website will:

  • Remember page to page information essential for completing forms

  • Remember cookie settings

  • Protect your personal information 

PREFERENCE AND ANALYTICS

Used to improve your browsing experience.

This website will:

  • Retain preference settings and geographic information

  • Make sure the website looks consistent

  • Capture website usage to further improve experience

Sharing with Service Providers

We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. These services may include payment processing, fulfilling orders and delivering packages.

Newsletter

Users who no longer wish to receive our newsletter may opt-out of receiving these communications by following the instructions on the unsubscribe page.

Links

The Web site may contain links to other sites. Lux Pure Wellness LLC is not responsible for the privacy practices or the content of such other sites. By including links to other websites, we neither endorse such sites nor guarantee that the information they contain is accurate. We encourage you to be aware when you leave our site to read the privacy statements of every linked website as the privacy policies of each may differ from ours. This privacy statement applies solely to the Lux Pure Wellness LLC websites.

Unsolicited Ideas

We welcome feedback, questions, and comments about our products, services, and this Website. As a general policy, we do not accept unsolicited ideas for products or services through this Website. All communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) you send to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of LuxPureWellness.com and may be used by us for any purpose whatsoever, commercial or otherwise, without compensation to you.